1. General provisions
1.1. This Privacy
Policy (hereinafter referred to as the «Rules»)
is an official document of S Ludens DMCC (Legal
address: 21000, Unit No: BA764 DMCC Business Centre, Level No 1,
Jewellery & Gemplex 3, Dubai, United Arab Emirates; License
Number:DMCC195008, email: support@sludens.com ) (hereinafter referred
to as the Operator), and defines the procedure for
processing and protecting information about users of the
application located on the domain name https://monomanager.com
(hereinafter referred to as the «application»).
1.1.1
The Operator does not control and is not responsible for the
application and mobile applications of third parties to which
the user can click on the links available in this
application.
1.2. The following terms are used in the
appendix:
1.2.1 Users — persons registered in the
application and using its technical capabilities and functionality
(hereinafter referred to as «Users»).
1.2.2 Personal
data — any information relating directly or indirectly
to a specific or identifiable individual (subject
of personal data)
1.2.3 Personal data processing —
any action (operation) or set of actions (operations)
performed with or without the use of automation tools with
personal data, including collection, recording, systematization,
accumulation, storage, clarification (updating, modification),
extraction, use, transfer (distribution, provision, access),
depersonalization, blocking, deletion, destruction of personal
data.
1.2.4 Dissemination of personal data — actions
aimed at disclosure of personal data to an indefinite
circle of persons.
1.2.5 Provision of personal data —
actions aimed at disclosure of personal data to a certain
person or a certain circle of persons.
1.2.6
Destruction of personal data — actions as a result
of which it becomes impossible to restore the content
of personal data in the personal data information system
and (or) as a result of which the material carriers
of personal data are destroyed.
1.2.7 Depersonalization
of personal data — actions as a result of which
it becomes impossible to determine the identity of personal
data to a specific personal data subject without the use
of additional information;
1.2.8 Other terms not reflected
in this Policy have meaning in accordance with the current
legislation.
1.3. The processing of personal data and other
information about Users is understood as an action
(operation) or a set of actions (operations) performed
by the Application Operator with or without the use
of automation tools, with personal data, including collection,
recording, systematization, accumulation, storage, clarification
(updating, modification), extraction, use, transfer (distribution,
provision, access), depersonalization, blocking, deletion,
destruction of personal data of persons who use the
application.
1.4. By registering, each User confirms his
consent to the processing of his personal data and other
information about him on the terms provided for by these
Rules, including for further use in an impersonal form
in order to improve the operation of the application,
and in case the User disagrees with these terms, the use of the
application and its services must be immediately
terminated.
1.4.1 The application requests access to the
camera and gallery in order to use images as an avatar
(public image) and to send in chats to friends,
as a nickname and avatar by default. The images are
stored on the servers of the Operator, which reserves the
right to delete images from the servers at any time without
explanation.
1.4.2 The Application requests access to Google,
Apple or others to the account for the purposes
of registration, authorization and synchronization of Customer
accounts. Account IDs are stored on the Owner’s Servers and
are not transferred to third parties, without publication
on third-party applications.
1.4.3 The application requests
access to notifications in order to notify the user
of new messages and invitations to the game.
1.4.4 By
providing services, the Operator, acting reasonably and in good
faith, believes that:
— The User has all the necessary
rights that allow him to register and use the application
in accordance with its purpose.
1.5. The purpose of these
Rules is to ensure proper protection of User
information, including their personal data, from unauthorized access
and disclosure. The rules regulate the collection, storage,
distribution and protection of information about the Users
of the application.
1.5.1 The processing of personal
data must be carried out on a legal and fair basis.
The processing of personal data should be limited
to achieving specific, predetermined and legitimate goals.
Processing of personal data incompatible with the purposes
of personal data collection is not allowed.
1.6 The
Rules apply to any information (personal data) that may become
known to the Operator during the use of the application
by Users, including during their registration and authorization
procedures.
1.6.1 These Rules do not apply to Internet
resources of third parties, as well as independent
actions of Users related to the dissemination
of information about themselves, issued using the application,
on other resources.
1.7 The Operator has the right to make
changes and/or additions to these Rules unilaterally without any
special notification to Users. The User undertakes to regularly
check the terms of these Rules for their changes and/or
additions. Continued use of the Service by the User after
making changes and/or additions to these Rules means that the
User accepts them and agrees with such changes and/or additions.
1.8
The Application may use identification cookies to store general
information. These files are used to identify repeat visitors,
simplify access to the application for Users, track requests and
collect general and statistical information to improve the
application. The beginning of using the application is an action
confirming the User’s consent to the use of cookies.
1.9 If
an error or a controversial situation is detected,
the user has the right to contact technical support. To do this,
you need to use the feedback located in the info section,
or write to support@sludens.com
using a third-party email client.
2. Collecting
information
2.1. When using the application, the user agrees
to the processing of the following Personal Data:
2.1.1.
When creating an account, the user provides basic information
necessary for the operation of the application, such as,
among other things, IP address, mobile device identifiers
(device identifier, advertising identifier), device data such
as device name and operating system system, browser type and
language, general location data, time zone, contact information
(email address), player name and password, gender and age.
2.1.2
The Operator reserves the right to monitor or record the
interaction between the user and the support service in order
to train and ensure a high quality of service.
2.1.3
When participating in the user verification procedures, the
personal data requested for identification purposes.
2.1.4 The
User is aware and agrees that the image of the personal
questionnaire and the User’s personal data may be accompanied
by materials published by the User as part of the
use of the Service and will be available to an unlimited
number of persons.
2.2 The Operator does not knowingly
collect any confidential personal data or special categories
of personal data.
2.3 Personal data collected through the
use of the application-account data and game progress, data
on the use of the game by the user, such as gameplay
data and interaction with other players. inside the game, data about
the devices that the user uses to access the game (for example,
his/her IP address, device identifier (including unique
identifiers of advertising devices, such as Google
Advertiser ID and IDFA), technical and statistical data
(including data on Internet connection, mobile operator and
usage data applications), as well as location data (with
the Client’s separate consent), in-game messages (for example, chat
logs and requests to the player support service), as well
as personal data, provided by users about themselves when
registering personal questionnaires, in particular — the
name, date of birth, gender, phone number and / or email
address of the User, the data provided when using the
application is possible — information about education,
marital status and other data available for editing in the
Personal Questionnaire.
*Please note that according to your
local legislation, any other information may qualify as personal
data.
2.4 We may also collect data from our
partners:
— demographic data (for example, to determine
the approximate location of an IP address);
— data
to combat fraud (abuse of refunds
in Applications);
— platform data (for payment
verification);
— data for advertising and analytical
purposes.
2.5 By providing the company’s personal data
to the Operator, the user guarantees that such data is true,
accurate and up-to-date.
2.5.1 As a general rule, the
Operator does not verify the accuracy of the personal data
provided by users, and is not able to assess the
user’s legal capacity.
2.6 The Operator collects, processes
and uses the personal data of the application users on the
following grounds:
when the processing of personal data
is related to the execution of the contract between
the Service and the Client:
create, use and manage the user
account and, if necessary, contact the appropriate means
provided by the user during registration in connection with
the operation and management of the user account;
analyze
user profile, app activity, preferences and current location in order
to improve services;
act and respond to requests and
requests received from users;
for administrative purposes, such
as password reminders, service messages (including, but not
limited to, Operator service messages, Privacy Policy updates
and Terms of Use);
based on the legitimate interest
of the Service;
after the explicit prior consent of the
Client.
2.7 The Operator collects and processes users’
personal data in order to maintain the functionality of the
application and ensure compliance with legal and business
requirements.
The user’s personal data is processed for
the following purposes:
in order to verify the user,
carried out in connection with ongoing or alleged
misconduct;
in order to block accounts as part
of anti-spam procedures;
to investigate possible
fraud;
evaluate marketing effectiveness and conduct market
research and training;
2.8 When giving the user’s
consent:
serve the user with targeted advertising;
for
remarketing purposes, allowing the Service to identify the user
who previously visited the application and optimize advertising
information in accordance with the user’s preferences.
*This
function is used by the application through third-party
services, such as, for example, Google Advertising;
to prepare
statistics on the use of services;
to identify
possible technical problems in the operation of the
application, to assist in internal research and development
and to make improvements to the application.
3.
Personal data retention period
3.1. The Operator stores Personal
Data for the period of time necessary to carry out the
relevant actions specified in Section 3 of this
Privacy Policy and permitted by applicable law.
The
personal data that the user provided to the Operator during
registration and in the future through the use of the game
will be stored as long as the Client remains a user
of the game.
3.2. The Application reserves the right
to store Personal Data for a longer period of time
than stipulated in clause 3.1. when this is done in order
to fulfill legal obligations (including requests from law
enforcement agencies, dispute resolution), to ensure compliance
with current legislation or when the relevant personal data
is stored on the basis of legitimate interests
(including security considerations, fraud prevention).
4.
Disclosure of personal data
4.1. The Operator may transfer
the user’s personal data to third parties in the
following cases:
Third-party advertising services-Facebook Ads,
Google Ads, Unity Ads, ironSource;
Third-party analytical
services;
Cloud Service Providers—Amazon, Selectel;
Customer
Support Services;
Application Support Service Providers:
Payments in Apple Store apps, payments in Google Play apps,
Huawei App Gallery (Unity UDP), Unity UDP, Unity In-App IAP, Samsung
Galaxy Store (Unity UDP), Valve, Kongregate, Facebook.
4.2 The
Operator ensures appropriate contractual control with third parties
who help the application process users’ personal data, ensuring
compliance with their rights, the security of their data, the
availability of appropriate security and confidentiality
measures.
4.3 Disclosure of users’ personal data
sometimes involves cross-border data transfer, for example, to other
jurisdictions. The Operator uses standard contract provisions
approved by the European Commission and/or other regulatory
authorities or other suitable guarantees to permit the
transfer of data from the EEA to other countries. Standard
contractual provisions represent obligations between companies
transferring personal data, obliging them to protect the
confidentiality and security of the Client’s Personal
Data.
4.4 The User understands and agrees that personal data
posted independently in a personal questionnaire may
be displayed when publishing materials (content) as a result
of using the application and will be available
to an unlimited number of persons. The User agrees
that the Operator has the right to display the User’s personal
data in the application. The Operator does not process special
categories of personal data related to race, nationality,
political views, religious beliefs, health status, as well
as biometric personal data.
5. User Rights
5.1.
Each user of the application is a data subject and,
therefore, has copyrights to their personal data.
5.2. The
rights of the data subject in relation to his/her
personal data are as follows:
5.2.1 Information and
access — the right to know whether your personal data
is being processed, the right to receive information about
the processing of personal data, the right to request
a copy of personal data processed, the right to information
about public and private organizations with which the controller has
shared data.
5.2.2 Correction (correction) — the right
to correct your personal data in a situation where
such data available to the Operator or disclosed to third
parties is inaccurate or incomplete.
5.2.3 Deletion —
the right to request the deletion of your personal data
from the database so that the application cannot continue
processing and storing such data, with the exceptions provided for
by applicable law. The right to delete personal data
processed with the consent of the data subject. The right
to block or delete unnecessary or excessive data
or data.
5.2.4 Restriction of processing — the
right to introduce a regime of restriction of the
processing of your personal data, so that in each case
data processing can be carried out only with a separate
consent.
5.2.5 Data portability — the right to request
the provision of personal data in a machine-readable
format so that they can be transferred to another
service provider or transferred directly to a third
party appointed by you.
5.2.6 The right to object
to the processing of personal data if the
corresponding processing is not carried out on the basis
of your consent.
5.2.7 Withdrawal of consent —
the right to withdraw consent to the processing of your
personal data and/or third-party personal data processors.
5.3.
The aforementioned rights are not absolute. In order to exercise
certain rights, the user must comply with certain conditions and
requirements established by law.
6. Personal data
protection
6.1 The Operator makes every effort to protect
its users from unauthorized access or modification, disclosure
or destruction of their personal data. However, like any
other technology companies, it cannot be promised
or guaranteed that unauthorized access, hacking, data loss
or other violations will never occur.
6.2 The Operator
reserves the right to suspend the User’s account without prior
notice if there is a reasonable suspicion
of a security breach or unauthorized access to such
an account. The User must take reasonable measures to ensure
the security of his personal data (including the account
password). The user is advised not to tell anyone the
password of the account.
6.3 The destruction of personal
data is carried out in the cases provided for by law,
including, but not limited to:
• provision by the
user of information confirming that personal data is illegally
obtained or is not necessary for the stated purpose
of processing — within 7 working days from the date
of submission of such information;
• detection
of illegal processing of personal data — within
10 working days;
• revocation of personal data
by the User — within 30 days;
• achievement
of the purpose of personal data processing — within
30 days
• expiration of the personal data storage
period — within 30 days.
7. Confidentiality
with respect to minors
7.1. The use of the application
by minors must be subject to the following legal
requirements:
7.1.1. in accordance with the legislation,
if it is necessary to obtain consent from
representatives of minors, such consent must be obtained
before registering this application and registering in the game,
while the Operator is not responsible for all negative
consequences.
7.1.2. minors aged from fourteen to eighteen
years have the right independently, without the consent of parents,
adoptive parents and a trustee: to dispose of their
earnings, scholarships and other income; to make small household
transactions, transactions on the disposal of funds
provided by a legal representative or with the consent
of the latter by a third party for a specific
purpose or for free disposal.
7.2. The Operator is not
responsible for cases of use of the application by minors,
issues arising in connection with the use of the
application by minors must be settled by their legal
representatives (parents, adoptive parents, guardians, trustees).
8.
Limitation of liability, force majeure
8.1. The Operator
is not responsible for the safety of personal data, other
information about Users who:
8.1.1. were publicly available
before disclosure;
8.1.2. became known to third parties
from third-party sources;
8.1.3. were disclosed with the written
permission of the User;
8.1.4. were added to the
application by third parties.
8.2. The Operator is not
responsible for network failures, provider services, application
errors caused by the intervention of third parties, other
failures beyond the Operator’s control and the consequences caused
by these failures.
8.3. The Operator and the User are
released from liability for full or partial non-fulfillment
of obligations if the non-fulfillment of obligations
was the result of force majeure, namely: fire, flood,
earthquake, strike, war, actions of state authorities or other
circumstances beyond the control of the Parties. A party
that cannot fulfill its obligations must notify the other party
in a timely manner, but no later than 5 (five)
calendar days after the occurrence of force majeure
circumstances.
9. User requests
9.1. Users have the
right to send their requests to the Application Operator,
including requests regarding the use of their personal data.
9.2
All correspondence received by the Operator from users (requests
in written or electronic form) refers to restricted
access information and is not disclosed without the written
consent of the User. Personal data and other information about
the User who sent the request cannot be used without the User’s
special consent except for responding to the subject of the
request received or in cases expressly provided for by law.